bbe99 Terms and Conditions

General Provisions

bbe99 is an online entertainment and gaming platform operated for users in Bangladesh. All services provided on this platform are governed by the following terms and conditions. bbe99 reserves the right to amend, modify or update these Terms at any time without prior notice. Revised Terms will take effect from the date they are published on the website.

• These Terms are drawn up in Bengali and are governed by the laws of Bangladesh.
• In the event of any dispute, the Bengali version of this document shall be considered final.
• If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue to apply.

Account Registration and Eligibility

The following eligibility requirements must be met to open an account on the bbe99 platform.

• You must be 21 years of age or older. Registration by minors is strictly prohibited.
• Each person may hold only one account. bbe99 reserves the right to close any account if a person is found to hold multiple accounts.
• All information provided at the time of registration must be accurate, complete and up to date.
• It is your responsibility to keep your account password secure. You are responsible for all activity on your account, whether authorised or unauthorised.
• bbe99 reserves the right to verify, suspend or close any account at any time if suspicious activity is detected.

Deposit and Withdrawal Policy

The following policies apply to deposits and withdrawals on the bbe99 platform.

• The minimum deposit amount for all payment methods is ৳300.
• The minimum withdrawal amount is ৳1,000.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• bbe99 reserves the right to investigate any suspicious or unusual financial transactions and may place a hold on them if necessary.
• Identity verification (KYC) may be required before a withdrawal can be processed.
• All transactions are secured with SSL encryption.

Bonus and Promotion Terms

The following terms apply when accepting bbe99's bonus and promotional offers.

• Welcome bonus: 120% bonus on the first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the combined total of the original deposit and bonus amount must be wagered 15 times (15x).
• Each bonus has its own validity period and specific conditions. It is mandatory to read the relevant terms before accepting a bonus.
• Bonus funds cannot be withdrawn directly as cash. Withdrawal is only possible after the required wagering conditions have been met.
• bbe99 reserves the right to cancel any bonus at its discretion, particularly in cases of bonus abuse.
• A bonus may be claimed only once. Any attempt to use the same bonus through multiple accounts will result in account closure.
• VIP membership is divided into three tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Advancement to a higher tier is based on regular activity.

Prohibited Activities

The following activities are strictly prohibited on the bbe99 platform.

• Fraud, manipulation or operating games through any form of dishonest methods.
• Playing games using software bots, automation tools or third-party software.
• Using the platform for money laundering or any other unlawful purpose.
• Attempting to access another user's account.
• Attempting to interfere with or damage the platform's security systems.
• Using the platform for commercial purposes without bbe99's permission.

Involvement in any of the above activities may result in immediate account closure and forfeiture of the associated balance.

Copyright and Intellectual Property

All content, designs, software, logos, trademarks and other elements of the bbe99 platform are reserved as the copyright and intellectual property of bbe99.

• Reproducing, distributing or commercially using any content from the platform without the written permission of bbe99 is prohibited.
• Content from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe and others) is protected under their respective intellectual property laws.
• Users may use the platform for personal and non-commercial purposes only.

Limitation of Liability

bbe99 is committed to providing the best possible service through its platform. However, our liability is limited in the following areas.

• bbe99 will not be liable for any inconvenience or financial loss arising from technical errors, server outages or internet connectivity issues.
• If a fault occurs in a third-party game provider's software, the relevant provider is responsible.
• bbe99 does not guarantee the outcome of any game. All game results are determined by a Random Number Generator (RNG).
• bbe99 is not responsible for any loss caused by a user's own negligence or error.

Privacy and Data Protection

bbe99 places the highest importance on protecting the privacy of users' personal information. Our full privacy policy is detailed on the Privacy Policy page.

• Your personal information will not be sold or shared with third parties.
• All financial information is protected by SSL encryption technology.
• User activity may be monitored where necessary to ensure fair play and prevent fraud.
• Please contact our support team for any questions regarding the protection and use of your personal information.

Responsible Gaming

bbe99 gives the highest priority to responsible gaming. We believe gaming should be a form of entertainment, not addiction.

• This platform is for users aged 21 and above only. Participation by minors is strictly prohibited.
• Do not bet beyond your means. Set a budget for yourself and stick to it.
• If gaming feels like a problem, contact us via our 24/7 live chat or by email.
• An option to temporarily suspend your account is available if needed.
• To learn more about responsible gaming, visit our Responsible Gaming page.

Account Closure and Suspension

bbe99 reserves the right to close or suspend any account under the following circumstances.

• If a breach of the Terms is proven.
• If fraud or dishonest activity is suspected.
• If it is proven that a minor has registered.
• Upon instruction from a legal or regulatory authority.
• If the user themselves requests account closure.

Upon account closure, any valid balance will be returned; however, bonus-related funds may be forfeited in the event of a terms violation.

Dispute Resolution

Any dispute relating to the use of bbe99's services will be resolved through the following process.

• First, submit a complaint to our 24/7 live chat support.
• The support team will provide an initial response within 48 hours.
• For complex disputes, the relevant department at bbe99 will review the matter and provide a final decision within 7 business days.
• bbe99's decision shall be considered final.

Changes and Amendments

bbe99 reserves the right to change these terms and conditions at any time. Users will be notified as early as reasonably possible in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the revised Terms. For this reason, we recommend that users review this page regularly.

Contact

If you have any questions or need clarification regarding these terms and conditions, you are welcome to contact us.

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our support team is always ready to answer any of your questions in Bengali.