bbe99 Privacy Policy

Welcome to the bbe99 platform. This privacy policy explains how bbe99 ("we", "us", or "platform") collects, uses, stores, and protects your personal information. By using bbe99's services, you agree to the terms described in this privacy policy. Please read this policy carefully.

1 Types of Information Collected

bbe99 collects various types of information in order to provide you with its services. The information collected falls into two main categories: information you provide and information collected automatically.

1.1 Information You Provide

When you register with bbe99 or use its services, the following information may be collected:

• Full name and username
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Banking and payment information (bKash, Nagad, Rocket, Upay account numbers)
• National ID card or passport number (for KYC verification)
• Address information
• Any information you provide in the support chat

1.2 Information Collected Automatically

While you use bbe99, the following technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and gaming activity logs
• Information collected through cookies and similar tracking technologies
• Transaction history and deposit/withdrawal records

2 Purpose of Using Your Information

bbe99 uses your information only for legitimate and necessary purposes. We never use your information unnecessarily or sell it to third parties.

The main purposes for which your information is used are:

• Account management: To create and manage your user account
• Identity verification (KYC): To confirm age and identity and to prevent fraud
• Financial transactions: To process deposits and withdrawals
• Customer support: To provide customer service via 24/7 live chat and email
• Security: To maintain account security and detect suspicious activity
• Bonuses and promotions: To provide offers based on your eligibility
• Technical improvement: To improve platform performance and user experience
• Responsible gaming: To identify potentially problematic gaming behavior and provide support

3 Cookie Policy

bbe99 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences and session information.

3.1 Types of Cookies

• Essential cookies: Required for login sessions and security; these cannot be disabled
• Performance cookies: Monitor platform speed and performance
• Personalization cookies: Save your language, theme, and game preferences
• Analytics cookies: Analyze user behavior to help improve the platform

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some platform features from working properly.

4 Sharing and Disclosure of Information

bbe99 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technology services, and security verification. These partners are required to use information only for the specified purpose.

4.2 Legal Requirements

Information may be disclosed due to legal obligations, court orders, or directions from regulatory authorities. In such cases, only the necessary information is shared.

4.3 Fraud Prevention

Information may be shared with security agencies to prevent fraud, money laundering, or other illegal activities.

5 Data Security Measures

bbe99 uses industry-standard technologies and processes to keep your information secure. Our security framework operates on the following levels:

• SSL/TLS encryption: The highest standard of encryption is used during data transmission
• Secure servers: Your information is stored in protected data centers
• Two-factor authentication: An additional layer of security for account access
• Regular security audits: Routine tests are conducted to identify system vulnerabilities
• Staff training: Our staff receive regular training on data protection
• Access controls: Only authorized staff can access the information they need

While we take the highest security measures, 100% security on the internet cannot be guaranteed. We therefore ask you to stay vigilant as well — do not share your password with anyone.

6 Data Retention Period

bbe99 retains your information only for as long as necessary. The retention period depends on the type of information and its purpose:

• Account information: For the duration the account is active and, after closure, as required by legal obligations
• Transaction records: For the applicable period required to meet financial and legal requirements
• Customer support records: For as long as necessary to improve service quality
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies remain for their set duration

Once the designated period ends, your information is securely deleted or anonymized.

7 Your Rights

bbe99 respects your rights regarding your information. You have the following rights:

7.1 Right to Access

You may request a copy of the information we hold about you at any time. We will provide this information within a reasonable time.

7.2 Right to Rectification

If any information we hold about you is incorrect, you may request that it be corrected. We will update the information as quickly as possible.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained to meet legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You may request your information in a structured, readable format.

8 Privacy of Minors

bbe99 strictly does not provide services to anyone under the age of 21. Our platform is for users aged 21 and above only. Through the age verification process at registration, we ensure that no minor is using our platform.

If we become aware that information has been collected from a minor, we will immediately delete that information and close the account.

9 Third-Party Links and Services

The bbe99 platform may include services linked to game providers (such as PG Soft, Pragmatic Play, JILI, Spribe) and payment providers. These third-party services are governed by their own privacy policies.

When using services such as bKash, Nagad, Rocket, and Upay for payment transactions, the terms and privacy policies of those services will apply. We have no control over the use of information by these third parties.

10 International Data Transfers

bbe99's servers and infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing purposes. In such cases, we ensure that your information is handled under appropriate protection measures.

11 Policy Changes

bbe99 may update this privacy policy from time to time. For significant changes, we will post a notice on the platform. The effective date of the updated policy will be noted at the top of the page.

By continuing to use the service after a policy change, you agree to the updated policy. We recommend visiting this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following: